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MGA Entertainment - Extremely disappointed in a product

MGA Entertainment - Extremely disappointed in a product
MGA Entertainment - Extremely disappointed in a product
My granddaughter likes the lol dolls so when she saw that tgere was pets and boys she wanted to get a few for her collection. She received 2 boys and a pet for her birthday this past weekend and we were so shocked that the boy lol dolls have a penis! That was a conversation i was not ready to have with my just turned 6 granddaughter! If these dolls are meant for something else it needs to have it written on label there is no age restrictions and its in the toy department with no warning labels! I was so upset and angry why would you turn a cute doll for a child into something sexual! This is what is wrong with the world today! I took them away and she doesn't understand why and i shouldn't have to explain it to her! I would love replacing these boys with 2 pets or a girl
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Review
#1650176 Review #1650176 is a subjective opinion of poster.
Cons
  • Needs to be labeled for children 18 and older
Reason of review
Not as described/ advertised
Loss
$21
Preferred solution
Full refund

MGA Entertainment - Are all of the new lol amazing surprises the same

I'm not mad about anything I haven't purchased it yet my daughter has no problem with anything about your LOLs it's because she doesn't want a little brother she has no problem with boys she's just not into boys she things all boys have bugs and cooties at this stage she still really young so I was wondering if you are new LOL amazing set has a set with only girls in it
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Review
#1647757 Review #1647757 is a subjective opinion of poster.
Tags
  • The Toy Hasn t Been Released Yet

MGA Entertainment - Granddaughter is heartbroken

We went to Meijer and my granddaughter saw Crystal star lol omg. We told her she could spend her birthday money on the toy. We went to check out and it said we couldn’t buy it because it was on Recall. She was so upset and crying she said her heart was broken. She is so confused about why she couldn’t have a new toy. All she says But Grandma it’s a new toy and it can’t be broken!! How do you explain that to an 8 year old that saved her birthday money for LOL OMG Crystal Star? Here is my email address awcksc@gmail.com
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Review
#1647497 Review #1647497 is a subjective opinion of poster.
Reason of review
Couldn’t buy the toy because of recall
Preferred solution
Let the company propose a solution

MGA Entertainment - I'm trying to submit a complaint and complaint won't submit

MGA Entertainment - I'm trying to submit a complaint and complaint won't submit
i purchased an lol doll hairgoals 2 and only came with one shoe. I tried submitting claim and page never loaded
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Review
#1646448 Review #1646448 is a subjective opinion of poster.
Pros
  • To many defective dolls being packaged
Cons
  • Need to be more careful on packaging dolls
Reason of review
Damaged or defective
Loss
$15
Preferred solution
Deliver product or service ordered
Featured

MGA Entertainment - Inappropriate sexual organs unwrapped. SUPRISE LOL ..Yes it was

MGA Entertainment - Inappropriate sexual organs unwrapped. SUPRISE LOL ..Yes it was
Why did my 6 year daughter unwrap a LOL boy doll to find him to have a penis and *** I dont recall LOL having the right to teach my child sex education. The girl LOL dolls do not have nipples or detailed vaginias. Not even the common courtesy of a "warning" to parents to give us the choice if we want to expose our little girls to inapprropriate exposure. You item caters to young girls not hormonal teenager.
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Review
#1644615 Review #1644615 is a subjective opinion of poster.
Reason of review
Doll has detailed male gentalia
Loss
$11
Preferred solution
Let the company propose a solution
MGA Entertainment - Lol missing piece
I brought my daughter an lol sprinkling with glitter ball for her birthday and there was a piece missing from it. My daughter was a little upset that it wasnt in there. As it was part of an outfit to the doll, Can you do anything about it please for her, as she is a...
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1 comment
Anonymous
#1742889

I thought these rolls were only girls if not it needs to say so on packaging. Please let this go public a lot of families need to know.

Review
#1641595 Review #1641595 is a subjective opinion of poster.

MGA Entertainment in Sydney, New South Wales - Lol missing piece

We opened out lol confetti and we got two bottles but no outfit pretty upset girl due to spending her own money
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Review
#1585597 Review #1585597 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$17
Preferred solution
Deliver product or service ordered

MGA Entertainment - Waiting for a response

I contacted MGA regarding a damaged product, was given instructions to help resolve the issue. I emailed a picture of the damaged item and I am just waiting for a response!
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Review
#1458499 Review #1458499 is a subjective opinion of poster.

MGA Entertainment in Los Angeles, California - Num Noms Nail Polish Maker

1.0
Details
I purchased the Num Noms Nail Polish Maker for my granddaughter for Christmas . She has been wanting it since the first time she saw it demonstrated on You Tube. This was the one thing she wanted more than anything for Christmas this year. She was so excited when she opened the package. I Can't express in words the disappointment when we tried making our first bottle of polish. We read the instructions completely, making sure not to open the lid too much, as instructed. But It was impossible to get the base or color polish into the bottle without the majority oozing out the top of the bottle; wasting most of the polish and base, and making a great mess. The You Tube videos are misleading on how easy it is to fill bottles and mix polish. It was the most disappointing purchase I have ever made in my life, a complete waste of money, not to mention the disappointment my granddaughter felt. We will not be purchasing any product made by this company. Total scam. Don't waste your money.
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Review
#1166617 Review #1166617 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund

Contact MGA Entertainment Customer Service

Mailing Address:
MGA Entertainment, Inc.
16300 Roscoe Blvd. Suite 150
Van Nuys, California 91406
United States
Phone:
(800) 222-4685
All MGA Entertainment Contacts